Pricing & Payment
£20 Dunfermline Discount
If your delivery address falls within the City of Dunfermline boundary, you receive £20 off your hire. See the boundary map on each tub’s page.
Christmas & New Year
Both holidays require a minimum 7-night hire each. Get a quote via the hire request form.
A quick heads up before you scroll — the important stuff like our cancellation policy and bond details is further down this page. We know most of us skim over these bits, but we genuinely recommend taking a couple of minutes to read them. They’re written in plain English, no legal jargon, and there are no nasty surprises. Promise.
What’s Included
How to Pay
- Submit your hire request form – tell us your dates, tub choice and address
- We confirm availability – and calculate your exact price including any distance surcharge
- We send you a payment link – by email for the exact amount
- Pay securely by card or bank transfer – whichever you prefer
- Your booking is confirmed – once payment is received
Pay by Card
We send you a secure Stripe payment link by email, WhatsApp or text. Pay from any device in minutes.
Accepted: Visa, Mastercard, American Express, Apple Pay, Google Pay
Pay by Bank Transfer
Pay directly to our Starling bank account using Faster Payments — instant and free from any UK bank or banking app.
Bank details are provided in our confirmation message.
Security Bond
A refundable security bond is required for all hires. For most bookings this is handled digitally via a secure card hold — no money is taken unless there is damage. For longer hires or certain holiday bookings, the bond may be collected in cash on delivery. We will confirm the method with you.
- Home hires: £100
- Holiday lets, cottages and Airbnbs: £200
Cancellation & Refund Policy
We know life happens. Here’s how we handle it if plans change.
Standard Hires
| Notice given | What happens |
| 14 or more days before delivery | Full refund of all amounts paid |
| 7–13 days before delivery | 50% of total hire cost retained, remainder refunded |
| Less than 7 days before delivery | Full payment retained — no refund |
| Failed delivery — access issues not disclosed to us | £50 retained to cover travel and time, remainder refunded |
| Failed delivery — our fault | Full refund of everything paid |
| Cancelled by us | Full refund of everything paid |
Christmas & New Year Hires
Our festive slots are very limited and once they’re gone, they’re gone — so we need a bit more notice if plans change. We’d always rather rebook your dates than lose your booking entirely, so please get in touch as early as possible if anything changes.
| Notice given | What happens |
| More than 12 weeks (84 days) before delivery | Full refund |
| 8–12 weeks (56–83 days) before delivery | 50% of total hire cost retained, remainder refunded |
| 4–8 weeks (28–55 days) before delivery | 75% of total hire cost retained, remainder refunded |
| Less than 4 weeks (28 days) before delivery | Full payment retained — no refund |
We strongly recommend taking out holiday cancellation insurance for Christmas and New Year bookings.
The security bond is always returned in full unless there is damage to the tub. Full details in our Terms & Conditions.
Ready to Book?
Fill in the hire request form and Alan will get back to you to confirm availability and dates.
